Privacy Policy
1. Introduction
Web Development Agency (“we”, “us”, “our”) operates the website webdevelopmentagency.com.au (the “Site”). This Privacy Policy explains what personal information we collect through the Site, how we use it, and the choices you have.
We are not currently required to comply with the Privacy Act 1988 (Cth) (as our turnover is under the $3 million threshold and we do not handle sensitive information), but we choose to handle your information in line with the Australian Privacy Principles (APPs) as a matter of good practice.
2. Information We Collect
Contact/quote form. When you submit an enquiry through our contact form, we collect the information you provide, which may include your name, email address, phone number, and the details of your message or project.
Website usage data. We use Google Analytics to understand how visitors use the Site. This may collect information such as your IP address, browser type, device type, pages viewed, referring website, and general location (city/region level), typically via cookies. Google Analytics data is aggregated and is not used by us to identify you personally.
We do not knowingly collect sensitive information (such as health, financial, or government ID details) through the Site.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiry and communicate with you about your project
- Prepare quotes or proposals
- Understand and improve how the Site is used
- Meet our own legal and record-keeping obligations
We do not use your contact form details for marketing unless you separately opt in to that (e.g. by subscribing to a newsletter, if one is offered).
4. Cookies and Analytics
The Site uses cookies set by Google Analytics to collect usage data as described above. You can control or disable cookies through your browser settings; doing so may affect how some parts of the Site display but will not prevent you from contacting us.
5. Disclosure of Information
We do not sell your personal information. We may disclose information to:
- Google, as the provider of Google Analytics, which processes usage data on our behalf
- Service providers who help us run the Site (e.g. web hosting), where necessary for them to provide that service
- Authorities, where required by law
6. Overseas Disclosure
Google Analytics is provided by Google, which may process and store data on servers located outside Australia, including in the United States. Google’s own handling of this data is governed by Google’s Privacy Policy.
7. Data Security and Retention
We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access. We retain contact form enquiries only for as long as reasonably necessary to respond to you and for legitimate business record-keeping, after which it is deleted or de-identified.
8. Access and Correction
You can ask us what personal information we hold about you, and request that we correct or delete it, by contacting us using the details below. We will respond to reasonable requests within a reasonable timeframe.
8. Access and Correction
The Site is not directed at children, and we do not knowingly collect personal information from children.
10. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Email: info@webdevelopmentagency.com.au